Conf-IRM 2019
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Conference Tracks

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Conference Theme: ICT Research for the New Connected World

Track 01 - Big Data, Business Intelligence, and Data Analytics  

Track chairs:
Kweku-Muata Osei-Bryson – Virginia Commonwealth, USA
Xi Chen – Zhejiang University, China
Muhammad Asif Naeem – Auckland University of Technology, New Zealand

Track coverage
In the recent decades the emergence of social media, Internet of Things, sensors, new data storage and data analysis technologies, Web 2.0 services, and other ICTs has resulted in an explosive increase in the data available online as well as in the disconnected repositories of individuals, firms and government departments. Moreover, the data is not only in the form of text, but also audio, video and images as well. The resulting changes in the so called five V’s of data (namely volume, variety, velocity, veracity, and value) presents the complex challenge of how to efficiently manage and analyze this data to discover valuable and novel insights for the relevant stakeholders. This provides new and exciting research opportunities for researchers to address various aspects of this complex challenge.

Recommended topics
Topics of interest include, but are not limited to, the following:

  • Application of big data analytics

  • Big data analytics for business

  • Social big data analytics

  • IoT data management

  • Data stream management and analytics

  • Cases of big data analytics and management

  • New algorithms for semi and unstructured data analysis

  • Management of heterogeneous data

  • HCI challenges for heterogeneous data security

  • Heterogeneous data analytics in enterprises

  • Value creation through heterogeneous data

  • Network analysis in heterogeneous data

  • Predictive and business analytics

  • Heterogeneous data as a service

  • Industry standards for managing heterogeneous data

Track 02 - Enterprise Systems and Knowledge Management

Track chairs:
Shaobo Ji, Carleton University, Canada
William Wang, The University of Waikato, New Zealand
Anuradha Mathrani, Massey University, New Zealand

Track coverage
Enterprise Systems and Knowledge Management (ES and  KM) solutions when introduced into an organization require organizational, technological, and often cultural changes. These solutions must be tailored and contextualized to meet the workplace and the workforce needs. Once deployed, they can then be used to enhance business processes and work practices leading to improvements in innovation and organizational performance. Building on existing ES and KM research studies, this track promotes an interdisciplinary approach that examines the technical, managerial, behavioral, and social issues arising in organizations in relation to the design, deployment, management, and use  of the ES and KM solutions.

Recommended topics
Topics of interest may include, but are not limited to, the following:

  • Knowledge creation and sharing in organizations

  • KM and organizational learning

  • ES in tertiary education

  • ES and KM for organizational transformation

  • Managerial, social and behavioral issues in ES and KM

  • ES and KM governance, strategy and performance

  • Development, use, diffusion and impact of ES and KM

  • Managing the full ES lifecycle

  • Inter-organizational impacts of ES

  • Emerging and future trends in ES and KM

  • ES and KM with social media

  • Integrating KM and ES

  • ES and business process management

  • ES and mobile enterprise applications

  • New ES architectures

  • Cultural aspects in managing knowledge with the ES

  • KM in the multinational ES

Track 03 - ICT Services, Management, and Governance

Track chairs:
Edward Bernroider - WU Vienna, Austria
Barbara Krumay  - Vienna University of Economics and Business, Austria
Arzoo Atiq - Massey University, New Zealand

Track coverage
This track is a broad-based call for research aimed at designing and developing ICTs with a special emphasis on Service Management. In this track we seek to explore the status of international research about the ways in which new ICT designs allow organizations to store and process information and develop contemporary avenues for ICT development. By this we mean, how organizations extract value from ICTs through effective strategy, design and development processes. This includes the general application and understanding of Service Management as well as how the ideas relate to IT services.

Recommended topics
Topics of interest may include, but are not limited to, the following:

  • Requirements engineering

  • Service strategy

  • ICT evaluation and decision making

  • Service design

  • Make or buy decisions

  • Service transition

  • ICT development methodologies

  • Service continuity management

  • Software processes and process improvement

  • Continual service improvement

  • Metrics and maturity models

  • Service offerings and agreements

  • Service innovation and management

  • ICT projects and program management

Track 04 - Information Security, Privacy, Blockchains, and Risk Management

Track chairs:
Stephen Flowerday - Rhodes University, South Africa
Matthew Nicolas Kreeger -  Royal Holloway University of London and Thales e-Security, UK
Alan Litchfield - Auckland University of Technology, New Zealand

Track coverage
With the widespread adoption of distributed computing solutions such as cloud-based services, micro-services, mobile computing applications, the provisioning of high-performance systems that are capable of handling very large and complex data sets, and the realization of quantum computing, measures to ensure privacy and security need re-imagining (Patsakis, Charemis, Papageorgiou, Mermigas & Pirounias, 2018; Ryan, Herzberg & Aniket, 2018). Recent well publicized events provide some scope for how data may be collected and misused, often without the knowledge of the person concerned (Sanchez-Rola, Ugarte-Pedrero, Santos & Bringas, 2017; Turow, Hennessy & Draper, 2018). Typically, technological and regulatory tools designed to prevent or mitigate the effects of data leakage, theft, damage, or destruction seek to catch up to events, but the rate of development and thus exploitations (existing or zero day) exceeds the rate at which such measures can be created and adopted (Beckett, 2017). More than ever, the average person lives their life online, and in a world that is deeply inter-networked, the risks faced by each person increase. The solutions to these and other emerging problems lie in a mix of social and technological measures that include strengthening regulatory controls and the adoption of stronger preventive technologies (Kshetri, 2017).

Recommended topics
Topics of interest may include, but are not limited to, the following:

  • The adoption and use of information security technologies and policies

  • The development of an information security culture and awareness

  • Privacy, security, trust, and risk in cloud as well as mobile computing environments

  • Secure software engineering practices

  • Privacy issues especially concerning big data

  • Individual motivators and inhibitors of employee computer crime

  • Investigations of computer crime and security violations

  • Legal, societal, cross-cultural and ethical issues in information systems security

  • Human aspects of information security

  • Behavioural information security

  • Cybersecurity risk management

  • Blockchain and privacy concerns

  • Blockchain risks, controls and validation

  • Issues in cryptocurrency and blockchain security

  • - Blockchain regulation and governance

Track 05 - ICT in Public Sector, Telecommunications, Transport, Healthcare, and Education

Please note: This track accepts papers in English, Portuguese and Spanish.

Track chairs:
Marie Anne Macadar -  Fundação Getúlio Vargas, EAESP, Brazil
Retha de la Harpe - Cape Peninsula University of Technology, South Africa
Hamid Gholamhosseini, Auckland University of Technology, New Zealand
Fernando Beltran - University of Auckland, New Zealand

Track coverage
Advancements in information and communication technologies (ICTs) have brought about pervasive impacts on the public services  citizen engagement , and better policy outcomes. The thrust of e-government is the re-invention of government services through ICTs. The new organizational model whose foundations lie in ICTs can support new ways of thinking and working in the public administration. Equally important is the use of ICTs for the provision of healthcare and education services where  ICT mediates healthcare professionals’ interaction with each other and their patients. The question of how these society networks are formed needs to be understood. Similarly, technology presents many opportunities for teaching and learning, but these must be critically understood within complex political, cultural and social systems. ICT-supported services to the public, including government, healthcare and education cover diverse situations ranging from very sophisticated (for example, in hospitals) to basic services (usually in resource-restricted communities); from complex systems to mobile applications; from highly collaborative use to individual use; and the like. Furthermore, citizens are becoming increasingly more empowered with becoming custodians of their own personal data and in obtaining personalized services. This has resulted in more challenges regarding access to personal data, the issue of privacy, access to un-moderated information, etc., on which research is needed.

Recommended topics
The track aims to attract submissions with a focus on, without being limited to, the following topics:

  • E-Strategy and e-service models in the public sector

  • Integrated Information Infrastructures and cloud computing in the public sector

  • Telehealth, eHealth, Mobile Health, and Electronic Medical Records

  • The use of ICT in the delivery of patient-centered care, both at health facilities but also for out-of-clinic care as part of everyday living

  • Legal and ethical issues about data protection and privacy

  • FAIR data principles and open data standards

  • E-Learning, life-long learning and MOOCs

  • The impact, opportunities, and challenges of technology-enhanced teaching and learning

  • E-government, transparency, and corruption

  • The impact of the digital divide on public services, healthcare, and education

  • The influence of societal, political, and economic issues on the ICT-enabled provision of public services, healthcare, and education

  • The use of data analytics to improve the provision of government services, healthcare, and education

  • The role of social media in education, healthcare, and government services

  • The role of eParticipation to improve citizen's access and involvement in public decisions

  • The smart health monitoring systems- Smart Governance and policy modeling (participatory/collaborative evidence-based governance)

  • Smart partnerships (triple/quadruple helix, public-private partnerships, citizen participation)

  • The role of ICT in sustainable smart urban and rural futures.

  • Smart grids and the Internet of Things (infrastructure, transportation, education, governance, environment, health care, safety, security, and energy).

Track 06 - ICT for Development and Inclusion

Please note: This track accepts papers in English, Portuguese and Spanish.

Track chairs
Judy Van Biljon - University of South Africa, South Africa
Maria Alexandra Cunha - Fundação Getúlio Vargas, Brazil
Gunjan Mansingh – The University of the West Indies, Jamaica

Track coverage
This track welcomes papers addressing research in the area of Information and Communication Technology for Development (ICT4D). The ICT4D field examines how access to relevant information and the provision of critical services using ICT influence people’s living conditions in the newly connected world. Bringing about sustainable development and including the traditionally excluded while respecting their distinctive lifestyles remains a challenging endeavor. Understanding the mechanisms that ICT engenders in different cultural settings and different social groups represents a contribution to address this challenge in its own right.

Recommended areas
The areas of interest may include, but are not limited to, the following:

  • Conceptual frameworks and discourses on ICT4D

  • Accessibility to ICT

  • Ethical aspects of ICT4D

  • ICT and post-development

  • ICT and social inclusion

  • ICT and the preservation of local identities

  • ICT4D applications

  • Methodological approaches to ICT4D

  • Public policies relating to ICT4D

  • Social innovations for ICT4D

  • Technological innovation for ICT4D

  • Stakeholder engagement in ICT4D

  • Sustainability in ICT4D initiatives

  • Human-Computer Interaction and ICT4D (HCI4D)

Track 07 - Digital Transformation, ICT Entrepreneurship and Innovation

Track chairs:
Sherif Kamel - The American University in Cairo, Egypt  
Sanjay Mathrani - Massey University, New Zealand  
Vik Pant - University of Toronto, Canada 

Track Coverage
Digital transformation refers to the nexus of forces that are available to both entrepreneurs and organizations for developing innovations and creating new business models.  It is enabled by new and emerging technologies including, but not limited to, big data, artificial intelligence and cognitive computing, internet of things, cloud computing, mobile computing, social media, and digital platforms. Adaptive organizations can leverage this confluence of phenomena to innovate and reshape industries in line with their strategic interests.  Similarly, ICT entrepreneurship also plays a critical role in the development of sustainable and strategically aligned innovation. ICT entrepreneurs are reshaping the socio-economic landscape in both advanced and emerging economies. This track promotes an integrative and holistic approach for analyzing and reasoning the impact of these evolving technologies on organizations and on innovation.  Of particular interest are sessions that trace the realization of enduring differential benefits by organizations via the coaction of these technologies, and the manner in which digital technologies are at the forefront of entrepreneurial activities. It also welcomes theoretical as well as practical and application-oriented sessions on the implications of digital transformation on private and public sector enterprises.

Recommended topics
Topics of interest may include, but are not limited to, the following:

  • Patterns and models of digital transformation and innovation

  • Implications of digital transformation on planning

  • Business model innovation via emerging technologies

  • Digital entrepreneurship in emerging economies

  • Performance measurement and management of digital transformation

  • Small and medium-sized enterprises and digital transformation

  • Sustaining and disruptive innovations enabled by digital technologies

  • Impact of digital transformation on socio-economic structures and landscape

  • Organizational culture and climate changes for digital transformation

  • Examples of digital transformation and innovation in different key socio-economic sectors including education and health

  • Impact of tech and tech-enabled startups on socio-economic development in emerging economies

  • The role of university-based incubators and accelerators in digital transformation, ICT entrepreneurship and innovation

Track 08 - E-Business, Social Networking and the Internet of Things

Track chairs:
Eusebio Scornavacca, University of Baltimore, USA
Martin Potančok, University of Economics, Prague, Czech Republic
Nelly Todorova, University of Canterbury, New Zealand

Track coverage:
This track aims to explore issues related to the development, application, use and outcomes of e-business, mobile business and Internet of Things (IoT) systems. Over the last decade, there has been continuing innovation of business models, processes, products, and services, supported by an increasing integration of new information technologies and new organizational practices. In this context, e-business, m-business and IoT applications are increasingly being used by businesses and customers to generate, share, use and re-use information collectively. These digital, dynamic, fluid and ubiquitous ecosystems are powerful enablers of new opportunities for organizations and individuals, which calls for the development of relevant empirical and theoretical research into new business models, methodologies, and applications in e-business, m-business and IoT systems. We welcome both empirical and conceptual papers that employ diverse theoretical, methodological and philosophical perspectives.

Recommended topics:
Topics of interest may include, but are not limited to, the following:

  • Theories, concepts and methodologies on e-business, m-business and IoT systems

  • Development, implementation, adoption and management of e-business, m-business and IoT systems

  • Applications of emerging technologies in e-business, m-business and IoT systems

  • Privacy in e-business, m-business and IoT systems

  • Development of e-business, m-business and IoT systems for supply chain management

  • Collaboration and open innovation in e-business, m-business and IoT systems

  • Critical and contextual perspectives on e-business, m-business and IoT systems

  • System fluidity – seamless access across e-business, m-business and IoT systems

  • Usability of e-business, m-business and IoT system

Track 09 - ICT in the Asia Pacific Region

Track chairs:
Ahmed Imran – University of New South Wales, Australia
Annette Mills - Canterbury University, New Zealand
Joseph Jie Yu, University of Nottingham, China

Track coverage
The goal of this Conf-IRM track is to encourage ICT scholars in the Asia Pacific Region to conduct research relevant to their contexts. The track promotes design, use, management and impact of sustainable ICTs in organizations and society, for economic and social development. We are especially interested in data-driven ICT applications involving organizational and inter-organizational contexts, local, regional, national and transnational organizations, government, healthcare, agribusiness, and education initiatives, and ICT innovations for sustainability. Submissions on these and other topics in countries in the Asia Pacific region and explain their findings based on the peculiarities of their contexts or compare results with other contexts or countries, are encouraged.

Recommended topics
Topics of interest may include, but are not limited to, the following:

  • ICT for sustainable development

  • Public policies for ICT development

  • Information security and privacy issues

  • ICT for regional and global integration

  • Data-driven decision making

  • Socio-cultural influence and Impact of ICT

  • ICT for and impacts on Indigenous Cultures & Displaced People

  • ICT for inclusion

  • Impacts of ICT on people, organizations and society

  • ICT in start-ups and SMEs

  • Strategic IT management and governance in developing countries

  • ICT in Fintech and Blockchain

  • the ‘Internet +’ in different industrial sectors

  • ICT in government, healthcare, agribusiness, education, and entertainment

Track 10 - Workshops, Tutorials and Panels

Track chairs:
Patricia Alexander, Tshwane University of Technology, South Africa
Gerald Grant, Carleton University, Canada

Track coverage
Workshops, panels, and tutorial sessions provide the opportunity to present on subjects that are topical and perhaps controversial, and will enable opportunities to enhance the learning experience. The subjects should typically be relatively under-researched or covering concepts that are contested or where differing interpretations are evident. Proposals must therefore be on topics that will engage the audience and will include experts in a discussion or leading a tutorial presentation or workshop that will stimulate interaction, enhance learning, and contribute to the goal of moving the community forward on a topic of your choice. Proposals that address the 2019 conference theme, ICT Research for the New Connected World, are especially invited. Both workshops and tutorials should be for between 2-4 hours (and are usually held on the day before the main conference).

Proposals should include:

  • Title of the panel/ workshop/ tutorial

  • Description of the panel/ workshop/ tutorial

  • Objectives of the panel/ workshop/ tutorial – i.e., issues/topics to be covered, recommended audience

  • Details of all presenters and panel members – i.e., full name, position, affiliation, contact email

  • Information about the method of presentation

  • Method of presentation is at the submitter's discretion

  • Type of venue layout required

  • The submitter of panel proposals is responsible for organizing his/her own panel members

  • All panelists, workshop or tutorial presenters must be registered for the conference